- In the event you complete your goals ahead of schedule (or for another reason), you are entitled to fully cancel your coaching services agreement at any time with advance notice provided by e-mail. You will receive a refund for unused sessions. (Please note: Cancellation or rescheduling of appointments requires a complete 24 hours notice by e-mail or voice mail.)
- Because the ‘PRICE PER 30 MINUTE SESSION’ decreases as the number of sessions in the package increases, refunds are scheduled below based on the number of sessions completed and the applicable package price corresponding to that number. That is, refunds for Silver Success and Go Gold reflect the appropriate price break points for Bronze and Silver packages
- All refunds are calculated according to these EXAMPLES:
- Cancellation of a package after 1-3 sessions (including 20 minute mini-sessions): All sessions billed at the single session price of $100/30 minute session and total subtracted from retainer paid to calculate the refund amount.
- Cancellation of a package after 4-7 sessions: All sessions billed at the prorated 4-session Bronze package price of $82.50/30 minute session and total subtracted from retainer paid to calculate the refund amount.
- Cancellation of a package after 8-11 sessions: All sessions billed at the prorated 8-session Silver package price of $75/30 minute session and total subtracted from retainer paid to calculate the refund amount.
Refunds for the balance of unused package sessions are made like this:
1. Relationship Coaching Special, Get Smart Not Lucky, and Special Wedding Gift are 2/20 minute mini-coaching session packages for $75. — Refunds are based on the single session price of 1/30 minute session for $100 as follows:
- After 1 session—Refund of $8.40
2. Bronze Finisher is a 4/30 minute session package for $330.— Refunds are based on the single session price of 1/30 minute session for $100 as follows:
- After 1 session—Refund of $230
- After 2 sessions—Refund of $130
- After 3 sessions—Refund of $30
3. Silver Success is a 8/30 minute session package for $600. —Refunds are based on both the single session price of 1/30 minute session for $100 and the 4 session Bronze package price of $330 as follows:
- After 1 session—Refund of $500
- After 2 sessions—Refund of $400
- After 3 sessions—Refund of $300
- After 4 sessions—Refund of $270
- After 5 sessions—Refund of $187.50
- After 6 sessions—Refund of $105
- After 7 sessions—Refund of $22.50
4. Go Gold is a 12/30 minute session package for $875.— Cancelling services entitles refunds based on the single session price of 1/30 minute session for $100, the 4 session Bronze package price of $330, and also the 8 session Silver package price of $600 with refunds as follows:
- After 1 session—Refund of $775
- After 2 sessions—Refund of $675
- After 3 sessions—Refund of $575
- After 4 sessions—Refund of $545
- After 5 sessions—Refund of $462.50
- After 6 sessions—Refund of $380
- After 7 sessions—Refund of $297.50
- After 8 sessions—Refund of $275
- After 9 sessions—Refund of $200
- After 10 sessions—Refund of $125
- After 11 sessions—Refund of $50